WhatsApp customer support and booking guidance
Smartur's WhatsApp bot replies after customers message your business and helps guide them through booking steps.
Frequently Asked Questions
Does the Smartur WhatsApp bot send the first message?
No. The bot replies after a customer messages the business's WhatsApp number; it does not initiate the conversation.
Which languages does the WhatsApp bot support?
The WhatsApp bot detects and replies in Turkish and English.
Can the WhatsApp bot complete a booking on its own?
It answers customer questions and guides customers through the business's configured booking steps. Available actions depend on the business setup and booking flow.